Article 1 (Application of this clause)
1. The Company leases the rental car (hereinafter referred to as the "rental vehicle") to the renter in accordance with the provisions of this Agreement (hereinafter referred to as the "Agreement") and the Detailed Conditions. The renter rents the rental vehicle after understanding the Agreement and Detailed Conditions. In addition, matters not stipulated in the Agreement and Detailed Conditions shall be handled in accordance with laws and regulations or general practices.
2. The Company may allow special agreements within the scope that do not violate the purpose of the Terms and Conditions, laws and regulations, and general practices. If there is a special agreement, the special agreement shall take precedence over these Terms and Conditions.
Article 2 (Application for reservation)
1. When renting a vehicle, the Renter shall agree to these Terms and Conditions and the price list specified separately, and may make a reservation in advance by specifying the type of vehicle, rental start time, rental location, rental period, return location, driver, whether accessories such as child seats are required, and other rental conditions (hereinafter referred to as the "Rental Conditions") in a separately specified manner.
2. When the Company receives a reservation from the renter, it will, in principle, accommodate the reservation within the scope of the vehicles owned by the Company. In this case, the renter must pay the reservation application fee separately specified by the Company.
Article 3 (Change of Appointment)
If the renter wishes to change the rental conditions in Item 1 of the previous article, he must obtain the Company's consent in advance.
Article 4 (Cancellation of reservation, etc.)
1. The renter may cancel the reservation with the consent of the Company.
2. If the renter fails to conclude the rental contract (hereinafter referred to as the "rental contract") for more than 1 hour after the scheduled rental start time due to any reason, the reservation will be deemed to be cancelled.
3. If the reservation is cancelled due to the renter's fault, the renter must pay the Company a cancellation fee as specified in separate regulations. The Company will return the reservation application fee to the renter upon receipt of the cancellation fee.
4. If the reservation is cancelled due to our company's fault, in addition to returning the reservation application fee, we will also pay the penalty stipulated in other regulations.
5. If the rental agreement has not been concluded due to an accident, theft, other customers not returning the car, recall, natural disaster or other reasons that are not attributable to the renter or the company, the reservation will be cancelled. In this case, the company will return the reservation application fee collected to the customer.
6. In the case of Item 4 above, the renter cannot request compensation from the Company for losses such as air tickets and hotel cancellation fees caused by the cancellation of the reservation. The same applies to requests for compensation for cancellation of the reservation or other damages.
7. When making an online reservation, if our reservation confirmation email cannot be sent to the email address provided by the renter, or if we cannot contact the phone number provided by the renter, the reservation will be deemed cancelled.
Article 5 (Alternative rental car)
1. If the Company is unable to deliver the vehicle of the class of vehicle that the renter has reserved, the Company will use a vehicle of a different class of vehicle than the one reserved (hereinafter referred to as the "substitute vehicle") to complete the rental.
2. If the renter agrees to the alternative method in the previous paragraph, the company will deliver the replacement car with the same rental conditions as at the time of reservation, except for the car type. In this case, if the rental fee of the replacement car is higher than the rental fee of the car type selected at the time of reservation, the rental fee of the car type selected at the time of reservation shall prevail; if the fee is lower than the rental fee of the car type selected at the time of reservation, the rental fee of the car type selected at the time of reservation shall prevail.
3. If the renter refuses the alternative method in Item 1, the reservation will be deemed cancelled. In the above case, if the reason for the failure to rent the car can be attributed to the Company, the cancellation of the reservation will be handled in accordance with Article 4, Item 4; if the reason for the failure to rent the car is not attributable to the Company, the cancellation of the reservation will be handled in accordance with Article 4, Item 5.
Article 6 (Disclaimer)
If the reservation is cancelled or the rental contract is not concluded, the Company and the renter shall not make any claims against each other except for the cases stipulated in Articles 4 and 5.
Article 7 (Agency reservation service)
1. Renters may make reservations at travel agencies, affiliated companies, etc. (hereinafter referred to as "agents") that make reservations on behalf of our company.
2. For the renter who has made the application to the agent as mentioned in the preceding paragraph, the agent has the authority to change or cancel the reservation.
Article 8 (Conclusion of a car rental contract)
1. The renter shall present the rental conditions stipulated in Article 2, Paragraph 1, and the Company shall present the rental conditions based on these Terms and Conditions, Price List, etc., to conclude a rental contract. However, this shall not apply if there are no vehicles available for rent or if the renter or driver meets any of the conditions stipulated in Article 9, Paragraph 1 or Paragraph 2.
2. When a rental agreement is concluded, the renter shall pay the rental fee specified in Article 11, Paragraph 1 to the Company.
3. Based on the Basic Circular of the Supervisory Authority (Note 1), the Company will record the driver's name, address, type of driver's license and driver's license (Note 2) number on the rental book (rental ticket) and the rental certificate stipulated in Article 14, Paragraph 1, or in order to attach a copy of the driver's license, when concluding a rental contract, the Company will ask the renter to show the driver designated by the renter (hereinafter referred to as the "driver") and submit a copy of the driver's license. In this case, if the renter is the driver, please show your own driver's license or submit a copy; if the renter and the driver are different, please show the driver's license or submit a copy.
(Note 1) The basic circular of the Supervisory Authority refers to 2. (10) and (11) of the circular issued by the Director of the Automobile Bureau of the Ministry of Land, Infrastructure, Transport and Tourism, “Basic Circular on Rental Vehicles” (Self-Travel No. 138, June 13, 1995).
(Note 2) A driver's license is a driver's license issued in accordance with the 14th form of the Road Traffic Act Enforcement Rules Article 19 of the Road Traffic Act, among the driver's licenses prescribed in Article 92 of the Road Traffic Act. In addition, an international driver's license or a foreign driver's license is considered a driver's license in accordance with Article 107-2 of the Road Traffic Act.
4. When concluding a car rental contract, the Company will ask the renter and the driver to produce their driver's license and supporting documents designated by the Company, and will make copies of the documents produced.
5. When concluding a rental agreement, the Company requires the renter and the driver to provide their telephone number, etc., in order to be able to contact them during the rental period.
6. When concluding a rental agreement, the Company will ask the renter to pay the fee by credit card or cash, or specify other methods.
Article 9 (Refusal to conclude a car rental contract)
1. If the renter or driver meets any of the following conditions, the car rental contract cannot be concluded.
(1) Failure to produce a driver's license required for driving the rental vehicle, or refusal to produce a copy of the driver's license upon request from the Company.
(2) Being found to smell of alcohol.
(3) The person is found to be suffering from symptoms of intoxication due to drugs, stimulants, paint thinners, etc.
(4) Even if there is a child under the age of 6 riding in the vehicle, there is no child seat.
(5) A person who is identified as a member or associate of a violent group or group related to a violent group, or other antisocial organization.
2. If the renter or driver meets any of the following conditions, the Company has the right to refuse to enter into a rental contract with him/her.
(1) When the driver specified at the time of reservation is different from the driver specified at the time of conclusion of the rental agreement.
(2) When there is a history of overdue payments of rental fees owed to the Company in past rental records.
(3) When the past rental records show any behavior that falls under the items listed in Article 17.
(4) If the past rental records (including rentals from other rental companies) show unpaid charges as provided in Article 18, Paragraph 5 or acts as provided in Article 23, Paragraph 1.
(5) When there is a violation of the rental agreement or the insurance terms in the past rental record that does not apply to automobile insurance.
(6) Any other circumstances deemed inappropriate by the Company.
3. In the case of the first two items, if a reservation has been established with the renter, it will be treated as a cancellation of the reservation. After the renter pays the reservation cancellation fee in accordance with Article 4, Item 3, the reservation application fee collected will be refunded to the renter.
Article 10 (Establishment of a car rental contract, etc.)
1. The rental contract is established when the renter signs the rental contract and pays the rental fee to the Company, and the Company delivers the rented vehicle (including accessories. The same applies hereinafter) to the renter. In this case, the reservation application fee collected will be used as part of the rental fee.
2. The rental of vehicles mentioned in the preceding paragraph shall be carried out at the rental location specified in Article 2, Paragraph 1 during the rental start time.
Article 11 (Car Rental Fees)
1. Car rental fees refer to the total amount of the following fees. The Company clearly states the amount of each fee or has a price list with the basis for calculation.
(1) Basic costs (2) Special equipment costs (3) Fuel costs (4) Vehicle allocation fees (5) Other costs
2. Basic Fees When renting a car, the Company will follow the fees set by the Director of the Transport Branch of the Local Transport Bureau (Hyogo Prefecture is the Director of the Hyogo Land Transport Department of the Kobe Transport Supervision Department, and Okinawa Prefecture is the Director of the Land Transport Office of the Okinawa General Office. The same applies hereinafter.)
3. Pursuant to Article 2, if the rental fee is changed after the reservation is made, the lower of the applicable fees at the time of reservation and the applicable fees at the time of rental will be applied.
Article 12 (Changes in rental conditions)
1. After signing the rental contract, if the renter wishes to change the rental conditions in accordance with Article 8, Paragraph 1, he must obtain the Company's prior consent. However, if the change in rental conditions causes interference with the rental business, the Company may not agree to the change.
2. If the rented vehicle is returned overdue without the company's consent to extend the rental period, the lessee needs to pay the overdue fee immediately. The overdue fee is 200% of the daily rental fee and is calculated from the original return date to the overdue return date.
Article 13 (Inspection, Maintenance and Confirmation)
1. The Company will carry out the inspections specified in Article 47-2 (Daily Inspection and Maintenance) and Article 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Act and will deliver the rental vehicle after the necessary maintenance has been performed.
2. The renter or driver should confirm whether the vehicle appearance and accessories are poorly maintained or fail to meet other rental conditions during the inspection and maintenance in the previous paragraph and based on the inspection form specified separately.
3. If the Company finds that the rental car is poorly maintained during the confirmation items in the previous paragraph, it will immediately perform the necessary maintenance.
Article 14 (Delivery and Carrying of Rental Car Certificate, etc.)
1. When the company delivers the rental car, it will deliver the rental certificate with the matters determined by the director of the local transportation bureau to the renter or driver.
2. The renter or driver must carry the rental certificate delivered in the preceding paragraph when using the rented vehicle.
3. If the renter or driver loses the rental license, please notify the company immediately.
4. When the renter or driver returns the rented vehicle, he/she should return the rental certificate to the company.
Article 15 (Management responsibilities of the renter, etc.)
The renter or driver must use and keep the rented vehicle with due care from the time the vehicle is rented until it is returned to the Company (hereinafter referred to as "in use").
Article 16 (Daily Inspection and Maintenance)
The lessee or driver must perform the inspection and necessary maintenance prescribed in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act before using the vehicle each day.
Article 17 (Prohibited Acts)
The renter or driver may not perform the following actions while using the vehicle.
(1) Using the rented vehicle for automobile transportation business or similar purposes without the consent of the Company and permission under the Road Transportation Act.
(2) Using the rented vehicle for purposes other than those specified, or allowing the vehicle to be driven by a person other than those listed on the rental certificate in Article 8, Paragraph 3.
(3) Any act that infringes the rights of the Company, such as subleasing the rented vehicle or using it as collateral.
(4) Forging or altering the car registration number label or vehicle number label of the rented vehicle, or modifying or remodeling the rented vehicle to change its original condition.
(5) Using the rented vehicle to participate in any test or competition, or tow or push other vehicles without the Company’s consent.
(6) Using the rented vehicle in violation of laws or morals.
(7) The rented vehicle is insured for damage without the Company’s consent.
(8) Taking the rental vehicle out of Japan.
(9) Bringing animals into the vehicle.
(10) Driving on coastal roads, dirt roads, and off-road roads.
(11) Smoking inside the vehicle (including the roof tent).
(12) Any other act that violates the rental conditions set forth in Article 8, Paragraph 1.
Article 18 (Measures for illegal parking, etc.)
1. If the renter or driver violates the parking rules stipulated in the Road Traffic Act while using the rented vehicle, the renter or driver must go to the police station in the area where the illegal parking occurs and immediately pay the fine for the illegal parking and bear the towing, storage, and reclaiming costs caused by the illegal parking.
2. When the company receives a notification from the police that the rented vehicle is parked illegally, it will contact the renter or driver to move or take back the rented vehicle as soon as possible. At the same time, at the end of the rental period or when the company instructs, it will instruct the renter or driver to go to the police station to handle the illegal matters, and the renter or driver must follow it. In addition, according to the situation of the rented vehicle moved by the police, the company can take over the rented vehicle at the discretion of the company.
3. After executing the instructions in the previous paragraph, the Company will confirm the violation status of the renter or driver according to the Company's judgment. If the violation has not been handled, the Company will give the renter or driver the instructions in the previous paragraph before handling. In addition, the Company requires the renter or driver to admit the fact of illegal parking and go to the police station, etc., and requires the violator to follow the legal measures and self-admit in the document prescribed by the Company (hereinafter referred to as the "self-admitted letter") personally signed, and the renter or driver must comply.
4. If the Company deems it necessary, the Company will provide the police with information including personal information such as the self-admission and rental certificate, and ask the renter or driver to pursue the responsibility for illegal parking. The Company will also submit the explanation letter, self-admission, rental certificate and other information stipulated in Article 51, Paragraph 4, Item 6 of the Road Traffic Act to the Public Security Commission to report the facts, and may take necessary legal measures, and the renter or driver must also agree.
5. If the Company receives an order to pay parking violation fees as stipulated in Article 51-4, Paragraph 1 of the Japanese Road Traffic Act and is required to pay parking violation fees, or if the Company incurs various expenses to find the renter or driver, or if the Company incurs the necessary expenses for moving, storing, or picking up the vehicle, the Company will ask the renter or driver to pay the following amount (hereinafter referred to as "illegal parking related fees"). In this case, the renter or driver must pay the illegal parking related fees within the period specified by the Company.
(1) An amount equivalent to the illegal parking fee
(2) Penalty for illegal parking as stipulated by the Company
(3) Costs required for searching and moving, storing, and taking over the vehicle
6. If the renter or driver is required to pay a fine for illegal parking in accordance with the provisions of Item 1, and if the renter or driver fails to comply with the Company's instructions on handling the violation in accordance with Item 2, or signs a self-acknowledgement in accordance with the requirements of Item 3, the Company may charge the renter or driver an additional amount of illegal parking fees (hereinafter referred to as "illegal parking fees") to be used as the parking violation fees and illegal parking related fees stipulated in Item 5.
7. If the renter or driver pays the amount requested to the Company in accordance with Item 5, and the order to pay the parking violation fee is cancelled due to the renter or driver subsequently paying the parking violation fine or being prosecuted, and the Company refunds the parking violation fee, the Company will refund the renter or driver an amount equivalent to the parking violation fee from the parking violation fees already collected. The same applies when the Company collects parking violation fees in accordance with Item 6.
Article 19 (Return Responsibility)
1. The renter or driver must return the vehicle to the company at the designated return location before the expiration of the rental period.
2. If the renter or driver violates the provisions of the preceding paragraph, the renter must compensate the company for all damages suffered in accordance with the provisions.
3. If the renter or driver is unable to return the car within the rental period due to natural disasters or other force majeure, the renter and driver will not be responsible for the damage caused to the company. In this case, the renter or driver must contact the company immediately and follow the instructions of the company.
Article 20 (Confirmation upon Return of Vehicle, etc.)
1. The lessee or driver must return the vehicle in the presence of our company. Except for the wear and tear caused by normal use, the vehicle must be returned in the same condition as when it was delivered.
2. The renter or driver, please check whether there are any items forgotten by the renter, driver or passengers before returning the car. The company is not responsible for the custody of the forgotten items in the rented vehicle after the car is returned.
3. If the renter has any unpaid rental fees, he/she should complete the payment when returning the rented vehicle.
Article 21 (Rental Fees When the Rental Period is Changed)
If the renter or driver changes the rental period in accordance with Article 12, Paragraph 1, he/she shall pay the rental fee corresponding to the changed rental period.
Article 22 (Vehicle Return Location, etc.)
1. If the renter or driver changes the designated return location in accordance with Article 12, Paragraph 1, the renter or driver will be responsible for the necessary return costs according to the change in the return location.
2. If the renter or driver returns the vehicle at a location other than the designated return location without the Company's consent in Article 12, Paragraph 1, the Company will charge the following penalty for change of return location.
Penalty for change of return location = Necessary return fee due to change of return location × 200%
Article 23 (Measures if the vehicle is not returned)
1. If the renter or driver fails to return the rental vehicle to the designated location after the rental period expires and does not respond to the company's request for return, or if the renter is deemed not to return the vehicle due to reasons such as the renter's whereabouts being unknown, the company will take legal measures such as criminal prosecution.
2. When the above circumstances occur, the Company will take necessary measures to confirm the location of the rental car, including asking the renter or driver's family, relatives, workplace and other relevant persons or activating the GPS function.
3. In the case of the situation described in Item 1, the renter or driver shall bear the costs of recovering the rented vehicle and searching for the renter or driver in addition to the Company's liability for damages as stipulated in Article 28.
Article 24 (Measures to be taken in the event of a malfunction)
1. If the lessee or driver finds any abnormality or malfunction while using the rented vehicle, please stop driving immediately, contact the company, and follow the company's instructions.
2. If the lessee or driver repairs or replaces the tire due to damage during the rental period, the company will not be responsible if the damage is not caused by the company and the lessee or driver repairs the tire by himself. In addition, the repair cost shall be borne by the lessee or driver unless the tire itself is defective and the company can apply for warranty with the manufacturer after inspection.
Article 25 (Measures to be taken in the event of an accident)
1. If an accident occurs to the renter or driver while using the rented vehicle, please stop driving immediately. Regardless of the size of the accident, please take the following measures while taking legal measures.
(1) Promptly report the accident to the Company and follow the Company’s instructions.
(2) If the rental vehicle needs to be repaired based on the instructions in the previous number, except for cases approved by the Company, please have it repaired by the Company or a factory designated by the Company.
(3) In the event of an accident, please assist our company and the insurance company we have signed a contract with in the investigation and submit the necessary documents as soon as possible.
(4) In the event of an accident, please obtain our company's commitment before reconciling with the other party or taking other consensual actions.
2. In addition to taking the measures mentioned in the preceding paragraph, the renter or driver must be responsible for handling and resolving the accident.
3. The company will give advice to the renter or driver when dealing with an accident and help resolve it.
Article 26 (Measures in the event of theft)
If the renter or driver suffers theft or other damage while using the rented vehicle, please immediately implement the following measures.
(1) Immediately notify the nearest police.
(2) Promptly report any damage to the Company and follow the Company’s instructions.
(3) If the rented vehicle is stolen or otherwise damaged, please assist the Company and the insurance company with which the Company has signed an agreement to investigate and submit the necessary documents as soon as possible.
Article 27 (Termination of the rental agreement due to inability to use the vehicle)
1. If the rented vehicle cannot be used due to breakdown, accident, theft or other reasons (hereinafter referred to as "breakdown, etc.") during use, the rental contract will be terminated.
2. The renter shall bear the necessary expenses for repairing the rented vehicle in accordance with the above circumstances, and the Company will not return the rental fee collected to the renter. However, this does not apply if the breakdown is caused by the reasons specified in Item 3 or Item 5.
3. If there is a failure or other abnormality, defect or other situation that the rental vehicle does not meet the rental conditions before delivery, the renter may accept the replacement rental vehicle provided by the company. However, the conditions for providing replacement rental vehicles shall apply mutatis mutandis to Article 5, Paragraph 2.
4. If the renter does not accept the alternative rental car in the previous paragraph, the Company will return the full amount of the reservation application fee to the renter. The same applies if the Company is unable to provide an alternative rental car.
5. If a breakdown occurs due to reasons that cannot be attributed to the renter, the driver or the Company, the Company will deduct the rental fee from the rental fee collected from the time the vehicle was delivered to the end of the rental contract and return it to the renter.
6. The renter cannot claim compensation from the Company for damages caused by the inability to use the rented vehicle other than the measures provided for in this Article.
Article 28 (Compensation and Business Compensation)
1. When the lessee uses the leased vehicle, if the lessee or the driver causes damage to the company's leased vehicle, the lessee must compensate for the damage. However, damage caused by reasons that cannot be attributed to the lessee or the driver is excluded.
2. If the lessee is liable for damages in accordance with the preceding paragraph, or if an accident, theft, breakdown, stain or odor of the leased vehicle causes the Company to be unable to continue using the leased vehicle, the lessee shall compensate for the damage or business compensation in accordance with the amount locked in the price list.
Article 29 (Insurance and Compensation)
1. If the lessee or driver bears the liability for compensation according to Article 28, Paragraph 1, the Company shall pay the following insurance or compensation within the limits according to the damage insurance contract concluded with the rental car and the compensation system established by the Company. No insurance or compensation shall be paid unless the exemption reasons are met under the insurance terms or compensation system.
(1) Compensation for individuals: Per person: Unlimited (including automobile damage liability insurance)
(2) Compensation for property: Unlimited per accident (exemption amount: 100,000 yen)
(3) Personal injury compensation: Limit per person: 30 million yen
(4) Vehicle compensation: per accident: current limit (exempt amount: 200,000 yen)
2. If the grounds for exemption under the insurance terms or compensation system are met, the insurance money or compensation stipulated in Paragraph 1 shall not be paid.
3. Damages that cannot be covered by insurance or compensation, as well as damages that exceed the insurance amount and compensation amount paid in accordance with the provisions of paragraph 1, shall be borne by the lessee and the driver.
4. When the Company pays damages that should be borne by the lessee or driver, the lessee or driver shall immediately repay the amount paid by the Company.
5. The rental fee is included in the insurance or compensation stipulated in Item 1.
Article 30 (Cancellation of the car rental contract)
If the renter or driver violates these terms during use, or meets any of the items in Article 9, Paragraph 1, the Company may terminate the rental contract without any notice and immediately request the return of the rented vehicle. In this case, the Company will not return the rental fee collected to the renter.
Article 31 (Termination of the Contract)
The lessee may terminate the lease contract with the consent of the Company even if the equipment is in use. However, in this case, the rental fee already collected will not be refunded.
Article 32 (Purpose of use of personal information)
1. The Company uses the personal information (excluding personal numbers) of the renter or driver obtained by the Company for the following purposes.
(1) A business operator that holds a car rental business license pursuant to Article 80, Paragraph 1 of the Road Transport Act shall be required to carry out the obligations borne as a condition of the business license, such as producing a car rental certificate required for concluding a car rental contract.
(2) When concluding a rental agreement, we will verify the identity of the applicant or driver and examine whether the rental agreement can be concluded.
(3) To introduce rental cars, used cars and other products of the Company to renters or drivers, provide related services, and provide various activities and promotional activities, and provide information by sending promotional materials or emails.
(4) Conducting questionnaire surveys on renters or drivers for the purpose of planning and developing products and services for the Company or improving customer satisfaction.
(5) To calculate, analyze, and produce statistical data in a centralized manner that is unable to identify or identifiable personal information.
2. Personal information of the renter or driver (except personal number) not obtained for the purposes specified in each item of paragraph 1 will be notified in advance of the purpose of use.
Article 33 (Registration of personal information and consent to use)
1. The renter shall agree to the Company's use of the renter's or driver's personal information obtained in Article 32.
2. The renter or driver may request to disclose personal information. If the personal information stored by the Company is incorrect or wrong, it shall be modified or deleted promptly.
Article 34 (Offsetting)
If the Company has a monetary debt to the renter based on this clause, it may offset the monetary debt of the renter to the Company.
Article 35 (Consumption Tax)
The renter shall pay the consumption tax (including local consumption tax) imposed on the transaction based on these terms to the Company.
Article 36 (Delay Damages)
If the renter or the Company delays the performance of the monetary obligation under this clause, the renter or the Company shall pay the other party a delay damage at an annual interest rate of 14.6%.
Article 37 (Priority for Japanese language clauses, etc.)
If there are any differences in content between the Japanese terms, etc. and the terms, etc. translated into a foreign language, the Japanese terms, etc. shall take precedence.
Article 38 (Terms and Conditions)
1. The Company may stipulate detailed rules and regulations in addition to these Terms and Conditions, and such detailed rules and regulations shall have the same effect as these Terms and Conditions.
2. The Company shall post these Terms and Conditions and the detailed rules in the preceding paragraph at the Company's business stores and record them in flyers, price lists, websites, etc. issued by the Company. When the Company changes these Terms and Conditions or the detailed rules in paragraph 1, the effective period shall be the date when the Company changes these Terms and Conditions or the detailed rules in paragraph 1.
Article 39 (Consensual Jurisdiction Court)
In the event of any dispute arising from the rights and obligations under these Terms and Conditions, the court of jurisdiction shall be the summary court where the head office, branch or business office of our company is located, regardless of the cost of litigation.
These terms and conditions come into effect from the date the Company agrees to rent the vehicle.
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